Airtify

Terms of Service

Airtify sells airtime gift cards. These terms cover buying them, sending them, and what a code is worth once somebody has seen it — which is the part most worth reading.

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1.Who we are

Airtify is operated by Cowrie Integrated Systems (“we”, “us”), registered in Nigeria. You can reach us at airtify@cowriesys.com.

By buying, sending or redeeming an Airtify card you agree to these terms. If you are buying for an organisation, you confirm you are allowed to agree on its behalf.

2.What Airtify does

You choose a quantity and a value, design a card, and pay once. We issue one gift card per unit, each with its own code and its own link. You send those links however you like. Whoever opens one can load its value onto a Nigerian mobile number.

We are a distributor of airtime vouchers. The airtime itself is delivered by the mobile networks, and reaching a number depends on them.

3.Who can use it

You must be 18 or over and able to enter into a contract. Airtify is intended for use in Nigeria and cards can only be redeemed onto Nigerian mobile numbers.

4.Your email is your account

There is no password. We identify you by your email address and send a sign-in link when you ask for one. Anyone with access to that inbox can reach your orders and the cards in them. Keep it secure, and tell us straight away if you think somebody else has it.

Sign-in links are single use and expire fifteen minutes after we send them.

5.What it costs

Face value and nothing else. Fifty thousand naira of airtime costs fifty thousand naira; we add no fee and take no margin from what you pay.

Payment is taken by our payment provider on their own page. We never see or store your card details. We do not hold a balance for you — every order is paid in full at the time you place it, and we keep no funds on your behalf between orders.

6.The gift cards themselves

This is the section worth reading twice, whether you bought a card or received one.

  • A code is bearer value. Anyone who sees a card’s code can spend it, from any handset, without us knowing who they were. Treat a card image or a revealed code the way you would treat cash.
  • Redeem it on our redemption page, or by dialling *258*code# on the phone you want to top up.
  • The person redeeming chooses the network. Airtime loaded onto the wrong number cannot be recovered or reversed — not by us, and not by the network. Check the number before confirming.
  • Cards do not expire. An unredeemed card stays live indefinitely.
  • Once a card is redeemed it cannot be refunded, and a code that has been revealed cannot be reissued or replaced. We hold codes encrypted and cannot re-show one to you after the fact.
  • An unredeemed card can be voided and refunded at our discretion — email us. Voiding is permanent and the card stops working immediately.
  • If we cannot issue part of an order, we release the cards we did issue and refund the remainder automatically, without you having to ask.

7.Photos and messages you add

You can put a photo, a message and a signature on a card. You are responsible for them, and you confirm you have the right to use whatever you upload.

Nothing unlawful, hateful, deceptive, or infringing somebody else’s rights. Card pages carry a way to report content, and we can remove an image and redraw the affected cards without it.

8.Fair use

Do not attempt to obtain codes you were not given, guess card links, automate attempts against the redemption page, or interfere with the service. We limit repeated attempts and may suspend access where we see abuse.

Buying on behalf of clients, guests, staff or an audience is expressly fine — it is what the product is for.

9.Availability

We work to keep Airtify running and to issue cards promptly, but we do not guarantee uninterrupted service. Issuing can be delayed by our suppliers or by the networks.

10.Our responsibility to you

Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

Otherwise, our total liability in connection with an order is limited to the amount you paid for that order. We are not liable for airtime loaded onto a number entered incorrectly, for a code shared with somebody who then spends it, or for delays caused by a mobile network.

11.Changes to these terms

We may update these terms, and the date at the top of this page changes when we do. Changes to the gift-card terms in clause 6 apply to cards bought after the change — the terms a card was bought under keep applying to that card.

12.Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the courts of Lagos State.

See also our Privacy Policy, which explains what we collect and why.

Questions about anything on this page? Email airtify@cowriesys.com.